Help & Support Centre

Access our knowledgebase, log a support ticket, or check the status of an existing request. Our UK-based team is here Monday–Friday, 8am–5pm.

XamPro Support

How Can We Help You Today?

Choose the support channel that works best for you.

Create a Support Ticket

Submit a detailed support request and track it through to resolution. Our team aims to respond within one working day.

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Track Existing Ticket

Already raised a ticket? Use your unique ticket number to check progress and view responses from our team.

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Browse Knowledgebase

Find step-by-step guides, how-to videos, and troubleshooting articles for exams officers and IT teams. Login required.

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Call Us

0800 043 6404
Monday–Friday, 8am–5pm

Email Support

info@xampro.co.uk
We reply within one working day

Service Status

Check real-time platform availability at status.xampro.co.uk

Our Promise to You

At XamPro, we believe in a partnership for life. Our commitment extends beyond the software — we provide continuous support and regular updates throughout your subscription to ensure XamPro grows with your school's needs. Your success is our success.

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