Help Centreâ€ē MIS Data Sync
Data — MIS Sync Add-on

MIS Data Sync

Keep student contact data up to date by connecting XamPro directly to your school's Management Information System (MIS) via Wonde. Student records, contact numbers, and class data are pulled in automatically.

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MIS Sync Add-on & Wonde required This feature requires the MIS Sync add-on, a Wonde account authorised by your school, and the MIS Sync permission on your account.

What MIS Sync does

  • Pulls student records from your MIS (Arbor, Bromcom, SIMS, etc.) via the Wonde API
  • Populates contact information (names, phone numbers, email addresses) for the SMS module
  • Syncs class groups, year groups, registration groups, and other MIS attributes
  • Extracts attendance, absence, and behaviour data
  • Runs incrementally — only changed records are fetched on subsequent syncs

Initial setup (first-time only)

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Wonde authorisation must come first Your school's IT administrator must approve the Wonde data sharing request through the Wonde school portal before XamPro can connect.
1

Get your Wonde API token

Once approved in the Wonde portal, your API token will be provided. Keep it safe — treat it like a password.

2

Enter the token in SMS Settings

Go to SMS Dashboard → SMS Settings → API Provider. Paste your Wonde API token and click Save.

3

Run the first sync

Go to MIS Sync from the dashboard. Click Run Sync Now. The first sync imports all students — this may take several minutes. You can navigate away while it runs.

4

Verify the data

After the sync completes, go to SMS Dashboard → Student SMS to confirm students are visible with correct contact details. Check a sample against your MIS.

Running subsequent syncs

After initial setup, syncs run incrementally — only changed records are updated. Trigger a manual sync any time:

1

Go to MIS Sync

Click MIS Sync from the dashboard or navigation menu.

2

Click "Run Sync Now"

The sync runs in the background. The page shows the last sync timestamp and status once complete.

Sync health indicators

IndicatorMeaningAction required
● Up to dateSync ran within the last 24 hoursNone
● Stale (48h+)Last sync was more than 48 hours agoRun a sync manually
● Critical (3d+)Last sync was more than 3 days agoInvestigate immediately

Viewing sync logs

Go to MIS Sync → Provisioning Logs to see a history of all sync operations — records added/updated/deleted, errors, and sync duration.

Base Data (alternative to Wonde sync)

If your school does not use Wonde, import student data manually using JCQ-format Base Data files from your exam administration software.

1

Export base data from your MIS

Export the JCQ-format base data files (typically .s, .l, .c, or .o extensions) from your exam administration software.

2

Go to Base Data Manager

Click MIS Sync → Base Data Manager from the dashboard.

3

Upload and confirm

Click Upload Base Data, select your files, review the preview, and click Confirm Import.

Frequently asked questions

How often should I run a sync? ▾
For accurate SMS contact data, we recommend syncing at least daily. Contact details, class changes, and new students are only reflected in XamPro after a sync.
What MIS systems does Wonde support? ▾
Wonde supports most UK school MIS systems including SIMS, Arbor, Bromcom, iSAMS, ScholarPack, and others. Check the Wonde website for a full list. If your MIS is not supported, use the Base Data import instead.
Will the sync overwrite manual changes I've made to contact data? ▾
Yes — MIS data takes precedence. Update the record in your MIS system to make changes permanent in XamPro.
The sync is showing an error — what do I do? ▾
Check Provisioning Logs for the error message. Common causes: expired Wonde API token (re-enter it in SMS Settings), school's Wonde approval has lapsed (contact IT), or a temporary Wonde outage (try again later).